Water that is leaking or overflowing from sinks, toilets, or showers and tubs is considered a high priority at Glen Mor because of the extensive damage that can potentially be caused. Always treat water leaks, water overflows, or improper draining as an emergency and call the Resident Service Office or RA after hours to report the situation immediately.

Never flush paper towels, feminine hygiene products, or any other item not described as toilet tissue/paper down a toilet regardless of what the product’s packaging may state. If your toilet water does overflow, the first thing to do is to shut off the water supply to the toilet by twisting (to the right) the valve located behind the toilet near the floor. Next, contact the Resident Services Office or RA on duty after hours. If a sink, shower, or tub does not drain properly, never use drain-clearing chemicals (e.g. Liquid Plummer, Drano, etc.). Contact the Resident Services Office or RA after hours immediately.

Though not an emergency, water dripping from faucets or showerheads and toilets that "run" continuously are wasteful and should be reported at the Resident Services Office during regular business hours (i.e. Monday through Friday, 8:00 a.m. to 5:00 p.m. Service Requests can be submitted for any improperly functioning faucet, shower/tub, or toilet at no charge to the resident.